Cita APA

Delahaye Paine, K. (2011). Measure what matters: Online tools for understanding customers, social media, engagement, and key relationships. Hoboken, N.J.: Wiley.

Chicago Style Citation

Delahaye Paine, Katie. Measure What Matters: Online Tools for Understanding Customers, Social Media, Engagement, and Key Relationships. Hoboken, N.J.: Wiley, 2011.

Cita MLA

Delahaye Paine, Katie. Measure What Matters: Online Tools for Understanding Customers, Social Media, Engagement, and Key Relationships. Hoboken, N.J.: Wiley, 2011.