Delahaye Paine, K. (2011). Measure what matters: Online tools for understanding customers, social media, engagement, and key relationships. Hoboken, N.J.: Wiley.
Παραπομπή Chicago StyleDelahaye Paine, Katie. Measure What Matters: Online Tools for Understanding Customers, Social Media, Engagement, and Key Relationships. Hoboken, N.J.: Wiley, 2011.
Παραπομπή MLADelahaye Paine, Katie. Measure What Matters: Online Tools for Understanding Customers, Social Media, Engagement, and Key Relationships. Hoboken, N.J.: Wiley, 2011.
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