Brogan, C., & Smith, J. (2010). Trust agents: Using the web to build influence, improve reputation, and earn trust (rev. and updated.). Hoboken, N.J.: John Wiley & Sons.
Παραπομπή Chicago StyleBrogan, Chris, και Julien Smith. Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. rev. and updated. Hoboken, N.J.: John Wiley & Sons, 2010.
Παραπομπή MLABrogan, Chris, και Julien Smith. Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. rev. and updated. Hoboken, N.J.: John Wiley & Sons, 2010.
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