Kerpen, D. (2011). Likeable social media: How to delight your customers, create an irresistible brand, and be generally amazing on facebook and other social networks. New York: McGraw-Hill.
Παραπομπή Chicago StyleKerpen, Dave. Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing On Facebook and Other Social Networks. New York: McGraw-Hill, 2011.
Deismireacht MLAKerpen, Dave. Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing On Facebook and Other Social Networks. New York: McGraw-Hill, 2011.
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