Li, C., & Bernoff, J. (2011). Groundswell: Winning in a world transformed by social technologies (expanded and rev. ed.). Boston: Harvard Business Review Press.
Citação norma ChicagoLi, Charlene, και Josh Bernoff. Groundswell: Winning in a World Transformed By Social Technologies. expanded and rev. ed. Boston: Harvard Business Review Press, 2011.
Citação norma MLALi, Charlene, και Josh Bernoff. Groundswell: Winning in a World Transformed By Social Technologies. expanded and rev. ed. Boston: Harvard Business Review Press, 2011.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.